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Frequently Asked Questions
The item I want is out of stock, what do I do now?
If the item you are after is out of stock you can contact us here and let us know. We will get back to you promptly with an estimated In Stock Date and you can then decide to pre-order if you wish!
Or simply add your email address to our “Notify me when this is back in stock” service, located next to the individual product page. You will be automatically updated when your item is back in stock.
What is your returns policy?
Thanks for shopping at Eadie Lifestyle.
If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Unfortunately sale items cannot be refunded. Only regular price items can be refunded.
Refunds/Exchanges
Once we receive your item, we will inspect it and notify you that we have received your returned item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment), or an exchange.
For all refunds and exchanges there will be a re stocking fee of 30% of the value of the original invoice. You will also be responsible for the freight costs involved in returning the item and reshipping the new item.
How To Return Your Item
To return an item to us, please mail it to the following address:
Eadie Lifestyle
49 Annie Street
Wickham NSW 2293
You can also contact us if you have any questions.
Contact Us
If you have any questions on how to return your item to us, contact us.
When will I receive my refund?
If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Unfortunately sale items cannot be refunded. Only regular price items can be refunded.
Refunds/Exchanges
Once we receive your item, we will inspect it and notify you that we have received your returned item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment), or an exchange.
For all refunds and exchanges there will be a re stocking fee of 30% of the value of the original invoice. You will also be responsible for the freight costs involved in returning the item and reshipping the new item.
How To Return Your Item
To return an item to us, please mail it to the following address:
Eadie Lifestyle
49 Annie Street
Wickham NSW 2293
You can also contact us if you have any questions.
Contact Us
If you have any questions on how to return your item to us, contact us.
Do you ship Internationally?
Yes!
We ship Worldwide!
Shipment will arrive between 5-15 business days. Customers are responsible for any duties and taxes that may be incurred.
Can I change my delivery address after my order has been placed?
We usually dispatch orders the same day after the order is placed, however if you contact us and the orders hasn't left our warehouse we will be happy to change delivery details!
What payment methods do you accept?
We accept all Credit Cards, EFTPOS, Poli, Afterpay, Klarna and Paypal!
How do I provide feedback about my order?
We welcome all Feedback! You can email us anytime here. Or contact us on messenger (see the icon ) on each page of our website.
How do I wash linen and care for my Eadie?
Our fabrications are all natural and long lasting. You'll find detailed instructions on how to wash our linen and care for your Eadie pieces here
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