To help ensure your gifts arrive in time for Christmas Day, please place your order by 15 December 2025. We recommend ordering early where possible, as seasonal demand and courier delays can vary.

Yes. Purchases made from 1 December to 30 December 2025 qualify for an extended 30 day returns policy, giving you and your loved ones extra peace of mind when gifting. To start a return, simply complete our online Returns Form. Once submitted, our team will guide you through the next steps to ensure a smooth process.

Exchanges are welcome within our returns period, provided the item is in original condition. Submit the Returns Form and select the exchange option, and our team will be in touch to coordinate the details.

Yes. You can add a personalised gift message at checkout. We will share your message with the recipient via email and also include it with their gift, creating a thoughtful experience.

All Eadie Lifestyle pieces arrive thoughtfully packaged with ribbon and tissue paper.

Absolutely. Simply enter the recipient’s address at checkout. Pricing is never included in our parcels, so your gift is ready to be received and enjoyed.

We'll keep you updated with how your order is tracking. Once your order is dispatched, you will receive a tracking link via email. You can follow your parcel’s journey at any time.

International delivery times vary significantly during the festive period. We encourage ordering as early as possible. Please refer to our Shipping page.

Our Customer Care team is here to help with gift suggestions, shipping guidance, or order support. Reach out at any time through our Contact page.